Terms of service

Terms of Service

These Terms of Service govern your use of the UEE Jewelry website and your purchase of products and services from us. By accessing our website or placing an order, you agree to these Terms.

UEE Jewelry provides stainless steel jewelry findings, components, chains, charms, beads, jewelry-making supplies, wholesale purchasing, sourcing support, and selected custom manufacturing services.

Products and Product Information

We make reasonable efforts to present product descriptions, dimensions, colors, finishes, quantities, and images accurately. However, minor differences may occur due to manufacturing tolerances, production batches, screen settings, photography, plating, polishing, or other factors.

Product availability, specifications, packaging, finishes, and pricing may change without prior notice.

Orders and Payments

All orders are subject to acceptance and product availability. We reserve the right to cancel, limit, or refuse an order where reasonably necessary, including cases involving pricing errors, suspected fraud, inventory issues, or other order-processing concerns.

Prices are displayed in the currency shown on the website and may exclude taxes, duties, customs charges, or other fees unless otherwise stated.

Volume Pricing and Wholesale Pricing

Selected products may qualify for volume discounts based on the quantity purchased. Larger orders may qualify for separately quoted wholesale pricing. Wholesale quotations may include specific terms relating to quantity, pricing, production, packaging, payment, shipping, or delivery.

Custom Manufacturing and Sourcing

Custom manufacturing and sourcing requests are subject to feasibility review, minimum order quantities, production requirements, material availability, tooling requirements, and final quotation.

Customers are responsible for reviewing and approving specifications, dimensions, finishes, drawings, samples, artwork, or other production details before manufacturing begins. Once a custom order has entered production, cancellation or modification may not be possible.

Intellectual Property

All website content, including text, graphics, logos, product photographs, page designs, and other materials created or owned by UEE Jewelry, is protected by applicable intellectual property laws and may not be copied, reproduced, distributed, or commercially used without permission.

Customers who provide logos, drawings, designs, artwork, or other materials for customization confirm that they have the necessary rights or permission to use those materials.

Shipping

Shipping options, estimated delivery times, and applicable charges are shown at checkout where available. Delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather, holidays, destination requirements, or circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Limitation of Liability

To the extent permitted by applicable law, UEE Jewelry is not liable for indirect, incidental, special, or consequential losses arising from use of our website, products, shipping delays, or business interruption.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer or commercial law.

Changes to These Terms

We may update these Terms from time to time. The version published on this website at the time of use or purchase will apply unless otherwise required by law.

Contact

Questions about these Terms of Service may be sent to info@ueejewelry.com